Frequency Ask Questions

1. Are electronic cigarette safe to use?
Electronic cigarette are approved in the US, UK, China and several European and Middle East countries. It is also CE and ROHS certified and compliant. Millions of units have been sold throughout the years since 2005.

2. What’s the main difference between the electronic cigarette and ordinary cigarettes?     
Electronic cigarette does not use combustion and produces no smoke; It does not produce any new substances in the process of vaporization. Furthermore, the electronic cigarette does not produce any dangerous substances such as tar carbon monoxide that are produced during ordinary smoking. It does not produce second-hand smoke that would harm family members and pollute the environment.

3. What are the ingredients in electronic cigarette liquid?
Electronic cigarette cartridges contain nicotine (in levels of high, medium, low and no nicotine), propylene glycol, tobacco flavoring, and other flavoring ingredients. These cartridges come in various flavors and nicotine levels to satisfy the needs of a variety of smokers. Propylene glycol is a water-based ingredient found in many health products and medicines. None of the ingredients in the cartridges have been found to be carcinogenic.

4. How long does each battery last?
The battery life will vary greatly with use, but on average 1 to 3 days under normal use. The electronic cigarette comes with 2 batteries and a charger so you never need to go without your electronic cigarette.

5. When do I have to replace a cartridge?
One electric cigarette cartridge is the rough equivalent of to 1-2 packages of cigarettes, depending upon the habits of individual smokers. One cartridge delivers roughly 350 puffs (equal to about 20 – 30 cigarettes). You should replace the cartridge when the vapor released by your electronic cigarettes reduces. This is usually an indication that the nicotine in the cartridge is running out.

6. Does the vapor smell?
The vapor is exhaled and appears like smoke, but does not smell. It is in fact, vapor mist that evaporates in seconds. The liquid nicotine contained in the cartridge does have a slight smell of the flavor of the cartridge.

7. Can I use this electronic cigarette anywhere?
Electronic cigarette does not have any burning of tobacco. It is non flammable, and it does not produce any smoke. And thus, you are allowed to use this device in public, where the law is applicable.

8. Will the electronic cigarette help me quit smoking?
According to the "Nicotine Replacement Therapy". That being smokers use different concentration of nicotine cartridge (High>Medium>Low>NO) to gradually reduce the control of nicotine dependence, to eventually achieve the goal of quitting with no pain.

9. How do I maintain the electronic cigarette? 
Our products have passed rigorous quality control from our manufacturing, so The Electronic Cigarette needs little regular maintenance. When its indicator light dims or the vapor is little,  it’s signaling the need to change the battery unit with one that is fully charged or replace a new cartridge.

10. I have a question about electronic cigarette not asked on this page?
Feel free to contact us with any questions you might have.